A Small Hope @ ING
Starting a day again, a fresh day in the bank with some
fresh calls in my list. No meetings are fixed as usual but was able to see a
hope to pick one ROF* ( relationship Opening Form).
During one call, the client wanted to inquire about savings
account and I was pitching for salary accounts as usual. So I went down in the
branch to give the lead to someone and met Mr. Rajendra ( Manager Operations).
He asked Shikha to handle the query as she is from liability sales CASA i.e.
Current Account and Saving Account. During the query session Mr Rajendra asked
me about salary account and some more details about the documentation of some
company.
Then he made me meet one client of his for the salary
accounts and we’ve had nice conversation which gave me a new hope and a sense
of motivation which I lost yesterday.
Now I am all rejuvenated and have tighten the lace to work
again with the same energy and enthusiasm.
Eagerly waiting for the next week because either it will
change my attitude towards banking and its monotonous feedback within me or it
will be the same as usual. I am keeping my fingers crossed and praying to god
to help me find the better way.
- ROF: When a lead is cracked, a client has to sign a form of 6 pages with the first page on the company letter head, which includes the company name, Number of employees, Average salary, turnover and various other details. This form is called as Relationship Opening Form.
- So in banking term if a CSM ( Corporate sales Manager) has picked any ROF, is a sign of another step towards the account opening and goal achievement.
- Abhishek Bothra
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